KanCare Update and Information

The State of Kansas has awarded contracts to three managed companies to provide Medicaid services to Kansans under the new KanCare program. The contracts are with Amerigroup Kansas, Inc., Sunflower State Health Plan, and United Healthcare of the Midwest, Inc. They were chosen from among five competitors for the contracts to manage the publicly funded health care of Kansans who qualify for Medicaid. The vision subcontractors are as follows:

  • Ocular Benefits - Amerigroup
  • OptiCare - Sunflower State Health Plan
  • Opticare - United Health Care

Complete information about KanCare Updates and Information is found here.

KanCare Contact Information:

  • State Provider Line: 1-800-933-6593
  • Amerigroup: Provider Relations 877-434-7579 extension 50107
    Providers should contact the Amerigroup precertification department through either their website, fax (800-359-5781) or phone (800-454-3730).
    Amerigroup’s precertification process can accommodate authorizations to providers who are not currently in the contracting and/or credentialing phases.
  • Sunflower: Authorization requests may be submitted by fax (fax forms located in Provider Resources), phone or secure web portal. Urgent requests for prior authorization should be called in as soon as the need is identified. Providers may fax requests to: Medical Services 1-888-453-4316. Outpatient and Home PT/ST/OT 1-855-254-1798 Behavioral Health Services 1-866-694-3649 or submit via their website.
  • United Healthcare: Provider Services at 877-542-9235 or found here. Both Par and Non-Par providers may call or fax:

    Prior Auth Phone: 866-604-3267          Prior Auth Fax: 866-943-6474

    In addition, Par providers may submit authorization requests here.